At Woodora (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase through our website: woodora.com.au (“Website”), and when you interact with us.
By accessing or using our Website and services, you agree to the terms of this Privacy Policy.
What Information We Collect
We collect information about you in several ways, including:
Information You Provide Directly
When you place an order, create an account, subscribe to marketing communications, contact us, or otherwise interact with our services, we may collect:
Full name
Email address
Phone number
Billing and delivery address
Order details
Payment confirmation information
Automatically Collected Information
When you use our Website, we may automatically collect:
IP address
Device and browser data
Pages visited and time spent on site
Cookies and similar tracking technologies
This helps us improve your experience and for analytics.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Remember your preferences
Power analytics and performance tools
Personalise content and ads
You can manage cookie preferences through your browser settings, but disabling them may affect your experience.
Disclosure of Your Personal Information
We may share your personal information with:
Service providers that help deliver orders (e.g., payment processors, carriers)
IT and hosting providers
Marketing partners (where consent is given)
Legal or government authorities if required by law
We may share data across borders if needed to provide the services you request (e.g., payment processing).
Data Security and Retention
We take reasonable steps to protect your information from loss, misuse, and unauthorized access using industry standard security measures. No system is 100% secure, and we cannot guarantee absolute protection.
We retain your information only as long as needed for the purposes outlined in this policy, legal compliance, or to resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights such as:
Accessing the personal information we hold about you
Correcting or updating information
Opting out of marketing communications
To exercise these rights, contact us at the details below.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We recommend reviewing this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy or want to manage your personal information, reach out:
